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Privacy Policy

S&E Appliance Repair Privacy Policy

Last Updated on 4/25/2016. This privacy policy is effective immediately.

Introduction

At S&E Appliance Repair (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”);
  • that is about you but individually does not identify you, and/or
  • about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us.

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To provide you with information about our services
  • To provide you with notices about your account/subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • To fulfill any purpose for which you provide it.
  • For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Information

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Contact Us link.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link.

Thank You for Visiting the Website.

  • Peter Tate Avatar
    Peter Tate
    September 18, 2026
    So good, so fast, and so professional...worthy of 5 stars in every aspect. Will absolutely use them for ALL our appliance repairs.
    Cris Avatar
    Cris
    July 3, 2026
    Sammy is the best. I was very impressed how quickly he diagnosed the problem with my old fridge and fixed! I’d recommend him 100 %
    Jamie T. Avatar
    Jamie T.
    October 20, 2026
    Timely, responsive, honest! Would recommend 100 times over. Sammy was especially helpful with our washing machine in our new home.
    Leo Avatar
    Leo
    May 29, 2026
    Fast service
    David Berg Avatar
    David Berg
    May 18, 2026
    Called them for a leaking refrigerator. They cam out the same morning I called and fixed it immediately. Reasonable rates and fast service. If I needed another... read more
    Cindy Jackson Avatar
    Cindy Jackson
    May 18, 2026
    Sammy was courteous and knowledgeable. Overall great experience.
    Thabata DePaola Avatar
    Thabata DePaola
    May 11, 2026
    They are very professional and found a solution for my refrigerator and stove. Sami is great!!
    Francisco Rodriguez Avatar
    Francisco Rodriguez
    October 12, 2026
    Great technician very professional.
    Karen Joslin Avatar
    Karen Joslin
    June 23, 2026
    Great communication before coming. 24 hour turnaround. Very nice technician. Our dishwasher running like a top.
  • Aditi J Avatar
    Aditi J
    October 9, 2026
    Sammy provided excellent service and did great work. Thank you!
    Cherie Hentz Avatar
    Cherie Hentz
    September 15, 2026
    The serviceman was friendly, efficient and reasonably on time. The cost was moderately priced and accepted with sincere thanks.
    Susan Collier Avatar
    Susan Collier
    May 10, 2026
    Sammy was courteous and friendly. Sowed at the time designated. Fixed the issue!! Thank you, Sammy!
    Kim Genau Avatar
    Kim Genau
    September 15, 2026
    We came back from being gone over the weekend to find our refrigerator not working. I made several calls until we came across your company. Sami arrived about 3:45pm on... read more
    Isaac Martin Avatar
    Isaac Martin
    October 2, 2026
    Sammy was awesome. Can't say enough good things. The repair was quick and painless. 5 stars
    Victor Dimbo Avatar
    Victor Dimbo
    October 6, 2026
    I experience was smooth. He understood the issues l was having. Took care of it at no time.
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    Anne Marie Flood Avatar
    Anne Marie Flood
    September 11, 2026
    We called first thing this morning and had a technician out by mid-afternoon. The appliance tech was punctual, friendly and fixed everything in under an hour. Thank you for helping... read more
    Rahman A Karim Avatar
    Rahman A Karim
    May 19, 2026
    Very professional and excellent service. Thanks Mr Hussam for AC repair in this hot weather.
    Katie Marshall Avatar
    Katie Marshall
    October 18, 2026
    When I called on a Saturday afternoon they were able to send someone out at 9am Sunday to fix my dryer. Sammy was wonderful. Highly recommend!!!
  • Befikadu Tessema Avatar
    Befikadu Tessema
    April 28, 2026
    He came on a scheduled time he is very punctual and my dryer has a problem he fix it . solve the problem .Thank you very much. Appreciated.
    Mothanna Almobarak Avatar
    Mothanna Almobarak
    September 26, 2026
    Hossam did an excellent job—professional, reliable, and efficient. Highly recommended!
    Noureddine Avatar
    Noureddine
    June 20, 2026
    Housemen was very responsive to my phone call to repair my air conditioning in my house, even tough he was in another job, he showed up when he completed the... read more
    Wendy Ornold Avatar
    Wendy Ornold
    May 1, 2026
    I had a nice experience with S & E Appliance Repair. They had to order a part to fix my washer. They were very professional and worked quickly to get... read more
    abdullah baba Avatar
    abdullah baba
    June 25, 2026
    responded very quickly and were super nice. They have a wonderful personality
    Traviss Green Avatar
    Traviss Green
    May 23, 2026
    Fast and quality service. Courteous and respectful on the phone and in person. Highly recommended.
    Susan Boswell Avatar
    Susan Boswell
    June 17, 2026
    Appreciated the excellent prompt service within the stated time windows. I would use them again!
    Stefanie De Leon Avatar
    Stefanie De Leon
    July 26, 2026
    I would definitely recommend Baqir and ND Appliance Service LLC for appliance repairs. Baqir was excellent to work with. He was very responsive, communicated clearly throughout the process, and... read more
    Amos Beinhart Avatar
    Amos Beinhart
    June 2, 2026
    Quick and successful repair by tech Samuel. Very pleasant and neat.